ACCOUNT

Shipping & Delivery

We endeavour to ship and have products delivered as quickly as possible.

Shipping is free for customers in India. For International customers, rates vary based on location and the item being purchased. Shipping is calculated at the time of checkout. For all International orders in excess of USD 250, shipping is free.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

Depending on your location, there maybe additional charges such as Customs Duty, local taxes levied by the concerned authorities in your country or region. Ladderback will not be responsible for any customs, duties and taxes charged to the customer.

Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

Ladderback is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your email ID as specified during registration. For any issues in utilizing our services you may contact us at support@theladderback.com